I have stopped in at Indigo Bay several times over the past several years when we visit Canmore and I have yet to have any of the staff say Hello, or greet me in any way. The staff always seem to be huddled together around the sales counter chatting about one thing or another. If you decide to try something on they mosey over and ask if they can get a room started. When you are trying on items they dont bother to ask if you require an alternate size nor do they approach you to offer any assistance. If you do decide to make a purchase they are very quick to usher you to the counter though. I tend to stop in these days just to see if any of the staff will actually greet customers, approach them or ask if they can be of assistance. If I owned this shop I would be concerned about what my staff are doing when Im not there. Interesting shopping experience.
Please be aware that the staff is rude and their return policy is extremely limited. You won't get your money back on unused products and the best they can do is to offer in store credit or an exchange. This is only good for 2 weeks after your purchase. After this 2 week period you are out luck. I think the last time I saw a "retun" policy like this one was in the early 90''s. Just for that reason alone I will never go back to this over priced store. Did I mention how rude the staff is? Oh well...no more Indigo Bay for me and my family.
Indigo Bay has one of the best selections in Canmore! With friendly, helpful staff it's hard to go in the store without coming out with a piece I love
One of my favourite stores when I visit Canmore, such a huge selection of quality clothes! A very cute store with helpful staff and a bubbly atmosphere
Indigo Bay is a Canadian Clothing Store based in Canmore, Alberta. Indigo Bay is located at 801 8 St #8, Canmore, AB T1W 2B3, Canada.
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